https://www.instagram.com/shoporia_luxe
info@shoporal.com
Frequently Asked Questions
Your Queries Answered
At Shoporia-Luxe, we understand that you may have questions about our products and services. In this section, we’ve compiled answers to some of the most common inquiries from our customers.
Shoporia-luxe offers quality, stylish, and affordable pieces for every wardrobe.
We source from reputable manufacturers and conduct strict quality checks.
Simply browse our shop, add your favourite items to your basket, and checkout securely. You’ll receive an email confirmation once your order is placed.
Standard UK delivery takes 3-5 working days. International shipping times vary by location (usually 7-14 days) or more.
Once your order is shipped, you’ll receive a tracking number via email.
We accept returns within 14days of delivery, provided items are unused, in original condition, and with tags. All accessories must be unworn/unopened for hygiene reasons.
To return an item contact us on our contact page or email, and we’ll provide you with return instruction.
Once we receive your return, we’ll issue a refund or an exchange.
You can contact us by email(info@shoporal.com), WhatsApp, or through our social media pages. We aim to respond within 24 hours.
We accept major debit/credit cards, Paypal, Klarna, and secure checkout methods.
All your transactions are processed through secure, encrypted payment gateways.
